Poor customer service is a well-worn path that, more often than not, leads to diminishing returns and clients who are dissatisfied with work completed and less inclined to part with their hard-earned cash at the end of the day. Don’t make that mistake, and don’t make excuses. Fortunately, there are a number of simple things you can do in your business that are quick to implement, and which don’t require extra capital input—and by doing
If you have an established small business, there comes a time when you sit back and think, “Could I be doing some things better?” If that sounds familiar, maybe it’s time to look at bringing a small business consultant into the picture. The trouble is…where do you start? What are the sort of things do you need to look out for when choosing a small business consultant? How do you know if they’re going to
How’s business? Kicking along nicely? If it is, how long do you think it will be before the bubble bursts and you have to start making some tough decisions? You may be like many small business owners who charge into the market hoping to blast your target market with an incredible product or service, and figure out how to run your business along the way. And, while eagerness and enthusiasm has thus far driven your business, it’s
At C3MG Consulting, we specialise in business consulting—it’s in the name after all. This shouldn’t be confused with business coaching, which is an altogether distinct service despite the fact that consultants and coaches are often referred to interchangeably. It’s an easy mistake to make, so it’s important to understand the differences. Business Consultants A business consultant is your trusted advisor. He or she is your navigator, working with you to steer your business in the
Being a small business owner can be highly rewarding however, it can also be extremely stressful. As a small business owner myself I have personally experienced and also heard many horror stories relating to poor cash flow management. Inconsistent cash flows can place significant stress on business owners who are trying to balance work flow, customer expectations, human resources, supplier relationships and payroll to name a selected few. With all this in mind I have
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